Monday, May 12, 2014

The sky is falling!

For the last 12 years I have watched as ebay has released new seller updates.  And for the last 12 years I have heard sellers complain about how bad this update is and how it is going to kill their sales.  Yet here I am 12 years later, still selling and making more than ever.  So how can all of the doom and gloom projections be so wrong?  I think there is more to this than most people will admit.

We are creatures of habit.  We detest change.  It is in our nature to not like change.  We like familiar, we like things to be simple and methodical.  So when something new comes along, like ebay seller updates, we immediately sound the alarm.  Everything we are comfortable with is now being switched up and it scares us.  It's the unknown and we are afraid of the unknown.

Rest assured ebay is not going to implement something that is going to cause them to lose revenue without having done a lot of studying on the effects of such moves.  Yet I have consistently watched as normal, sensible adults turn into foaming at the mouth, scared rabbits darting to a fro trying to convince everyone else that the end of their selling career is just around the corner!

The best thing you can do is to take things in stride.  Is it going to be different?  Probably, but if you wish to continue to be a part of the ebay selling world then you need to adapt and roll with the changes.  If you are already doing what you should be doing, then there should be nothing to worry about.  make sure your listings are accurate, make sure you take plenty of pictures, provide excellent customer service.  Doing these things are what ebay is pushing all sellers to do, so if you are already doing them the updates should be no big deal.

Don't get sucked into the feeding frenzy that inevitably ensues after ebay releases these notifications.  It will do nothing more than get you stressed out for no reason.  Do the right things and treat your customers the way you want to be treated.  After all, it's not personal it's just business.

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